Customers Love Highspot
Fluid. Elegant. Effective. These attributes matter most, and that’s why our customers adopt Highspot—and fall in love with it.
- All Roles
- Sales Enablement
Using Highspot on a day to day basis has helps me reach and exceed my target goals, by keeping me organized and productive. It is so easy to build content into the system, access everything that I need from one place, send partners useful information or pitches in emails and see if the party who has received the email, has opened and viewed what was sent.
We make sure that sales teams are aware of new features and functionality. One of the key parts of our job is to make them smart — and keep them smart … Highspot’s analytics will help us align even better. That’s the next step.
As our sales operations expands to support our rapid business growth, our content creation has exploded. Our organization remains dedicated to measuring success and using metrics to improve performance. Highspot has the best analytics for measuring performance in sales enablement, largely because of Content Genomics. And that has enabled us to measure what’s being used, what’s engaging customers and what’s being modified in the field in order to drive better results.
Our sales teams master the importance of engaging in relevant conversations with the right people at the right time, and Highspot complements our solution to track B2B engagement and connect to stakeholders with the information they need quickly. Our Highspot strategy has identified the most impactful marketing strategies and resources while improving sales confidence and effectiveness with content already available to them.
One of my favorite aspects is its ability to integrate with Outlook. It makes it so easy to send clients emails with helpful guides and then it even lets us know when they are opened. The interface and search functionality is so easy to use. I also like how you can save content to your own individual folder and even upload your own content for your team.
My sales teams really like Highspot’s pitching framework. That it’s intuitive to use made training and adoption very easy, and the modern design is a great experience for our customers. The Pitch Dashboard gives my teams daily actionable insights into which prospects have opened pitches and which content they’ve viewed, providing a more informed and effective follow-up conversation.
Highspot brought an easy-to-use, in-the-moment functionality that we didn’t have before, and it came in a much nicer-looking format. It’s simple and streamlined, with robust search that drives the right behavior. In addition, the reporting helps us see the usage data we care so much about.
Highspot makes it so simple for me to find the content I am looking for without any frustration. I especially love the way the content is organized so that featured content gets prioritized and it recommends content based on my search history and people I follow. Highspot also allows me to bookmark content and essentially build a library of resources that help me in my day-to-day role.
We implemented Highspot over other sales content enablement tools for several differentiating factors – including its Salesforce integration. Our marketing, sales and account management teams are all pleased as it solved several key problems for us — and at the same time delighted our users!
Highspot provides reps with the sales content they need when they need it. No matter who I talk to, I know what I need to deliver, where to go to get it, and I can deliver content immediately. It’s incredibly useful.
Our organization has so many places where information was being stored and organized that it made finding materials very timing consuming. After implementing Highspot, we have a single location where all our important collateral is housed and organized. It makes finding materials for sales calls 1,000% easier and improves productivity.
Time efficiency is one of the biggest wins when working with Highspot. Sales does not need the marketing team to create customized presentations anymore, as everything is collected in the Highspot database. We have a plan in place of how often we need to optimize these assets, which ensures that sales always has access updated assets.
Highspot was a perfect fit for us. Rather than going to 15 different places to find the content needed in closing a deal, sales now has quick access to meaningful content via their desktop and mobile devices without needing to VPN to repositories behind our firewall.
Easy, intuitive design. Logical layout and easy search capability makes it easy for sales reps to find content. [There is] a single repository for all sales content – regardless of where it originated or was created. Sales always has the latest content.
After our switch to Highspot, we no longer have to worry about our sales staff accidentally using outdated sales materials. When we update a document, it is updated in every instance throughout Highspot (wherever it is bookmarked). Finding items via search or filtering is also a breeze.
The immediate notifications and back-end analytics provided to sales when a pitch is opened, viewed or downloaded is a huge benefit to this tool. There is no better way to get a sales team to adopt a new tool than by having it provide immediate value to their efforts, and Highspot achieves that with the closed-loop feedback. And from the marketing side – it is a very intuitive system to set up, and easy to maintain.
We did a very thorough review of all the sales enablement platforms in the industry. We were impressed by Highspot’s ease of use and scalability. We needed to transition out of our old platform, as it no longer supported our needs.
I like the interface – very user-friendly! I love the pitching feature the best – being able to share large files to customers without having to attach anything to an email is a big plus and makes professional interaction so much easier and stress free.
Highspot has helped us solve our content mess, showcase the right content to our reps, and provide analytics on usage. It also helped create a behavioral change in our reps, as now they engage more with prospects and customers through sharing content. This is reflected by the high adoption and engagement metrics we see on Highspot.
As a Sales rep, I use Highspot every day! A single stop for content management, customer engagement, and tracking has made me exponentially more productive and a better seller! Digging through the folder rabbit hole to hell that is SharePoint, or files on my desktop, to try and find the right datasheet or presentation drove me crazy. With Highspot I can find the right content in a matter of seconds through the Salesforce.com or Outlook!
As a Sales Executive, having quick and easy access to content is very useful. It not only helps me find information when preparing for a call with a client, it also provides documents I can pitch to potential customers. Highspot is a tool that I use more and more every day!
The search function is really awesome. We have such a broad portfolio of clients and often get very specific requests. Now they can just jump in and search for what they need without involving anyone else.
As an administrator, I found it very quick and easy to get Highspot up and running, and integrated into Salesforce.com. The ability to filter and present targeted content based on Account, Opportunity, Opportunity Products, and Contact attributes is a great feature which we are very pleased with, and continue to find value with, as it creates time saving efficiency for our reps!
At iRhythm, we see a correlation between Highspot usage and rep performance. Based on time savings alone, we are achieving more than 300% return on investment per year. Reps are now finding the content they need quickly, and marketers have gained insights into which assets drive revenue.
We’re focusing more and more on the Buyer’s Journey, but we had very little ability to target buyers with the most effective content at each stage of the sales cycle … The field teams love Highspot and they’re so glad that we now have a centralized tool.
Finally! I have a place for my team to find the assets they need when they need them. As a manager, I love that I can see who is spending time reviewing sales enablement material as well as what collateral would be best to send based on engagement from prospects.
As a content producer, Highspot has made it much easier to make materials available to our sales team. They can easily search and filter, especially across multiple languages. They can also see when each item was last updated, giving them confidence that materials are up-to-date. The ability to feature content, get reviews in the platform, and pull analytics also gives me the signals I need to improve the content itself. Highspot has been a game-changer!
As a former sales rep, my goal in moving to sales productivity was to help lessen (and eradicate!) broken processes and gaps that I had faced as a seller. My first project was being tasked with the implementation and training of Highspot for our global team. I was shocked by how user-friendly the tool is — the user experience is great, very easy to navigate, and sellers can use it in a variety of ways to self-educate, browse, or pinpoint the exact piece of content that they need for their customers/prospects.
My favorite part about Highspot is the ability to connect with your email when you send out a pitch. It makes the sales process much more efficient when you can see who has opened your emails and actually spent some time looking at them. Previously, the only way to know how effective it was is if someone replied. But now you can see who actually looked at it and judge their interest based on that.
Highspot has a beautiful, easy to use interface that’s fast and quick to understand. The search is stellar, cataloging words on PDF, image recognition and video.
I love that it is integrated into Salesforce.com so I don’t need to jump between multiple systems. For my role as an Account Manager, it allows me to access all necessary marketing and training materials I need in minimal clicks.
I’ve been using Highspot for about a year now and I love it! We implemented it to bring organization and search to our assets and to make it a good experience for sales. Now we can find what we need when we need it … The search functionality is by far my favorite — it’s like having Google within Salesforce.com. I would recommend to any company that needs a way to manage their sales assets. I couldn’t do my job without Highspot!
Highspot is a quick and easy way for a Sales Development Rep to send content to a prospect and gives the ability to see if/and how long the content was viewed! It’s been very helpful in terms of knowing which assets are getting the most views and knowing which potential prospects are engaging.
The product is great and if it’s possible, the implementation service was even better. It does no good to buy a product and then spend 6 months rolling it out; that just doesn’t fly anymore. Reps are loving the functionality and I love the ease of use, distributed curator workload and the fantastic metrics.
Before Highspot, our sellers could never find the content we produced, so even though they were excited when we first created it, they couldn’t find it when they needed it and soon forgot about it. Now, they find the content and use it! Highspot informs us about the types of content we need and saves us from creating content that will just collect dust. I love Highspot!
It’s super easy to get collateral out to prospects fast and track their actions, which incredibly valuable. Also having the ability to customize decks efficiently definitely helps speed up my workflow.
One of the things that was really missing was helping the marketing team track the content ROI. We had so many tools that were all integrated that there were multiple drop-off points. And now with us, with Highspot, we’ll be able to track that ROI of marketing content. The capabilities we’re going to have in the upcoming quarters is going to be remarkable for us.
We’ve had great results with Highspot. Over 85% of our sellers are actively using the tool, which is a lot more than all of our previous alternate tools. From a marketing perspective, we understand now what content is working and what isn’t.
The issue our sales people had is that they didn’t know where to go for content and they didn’t want to spend time going through 12 different places to find the right piece of content.
Having sales content for a large dealer base accessible immediately and freeing internal resources for more important projects. The search feature makes it super easy to find virtually anything in your content library.
Less is more. Having 6,000 assets isn’t doing anybody any good. Really having content that sellers are using and engaging with — that was useful. That was really important. Highspot has been wonderful. The best aspect has been the customization. Highspot was always willing to work with us. They really tailored the solution to our exact needs, and continue to do so, even after we launched.