Highspot Blog

Digital Sales Transformation: 3 Key Areas for Success

Digital transformation — two words anyone who has so much as dabbled in the tech space has heard time and time again. Dubbed by SiriusDecisions as the “buzziest buzzword in B2B,” digital transformation means different things to different organizations. One of the areas where digital transformation is becoming increasingly relevant is in how sellers relate to their customers.

The results of SiriusDecisions’ 2018 Digital Transformation Survey showed that 55 percent of respondents believed that the goal of digital transformation should be on changing engagement with buyers and customers. In other words, how we relate to our customers is rapidly changing. Your buyer needs to be reached quicker with exactly the information they’re looking for, and now more than ever it’s important to invest in digitizing your sales force. Continue reading article ›

Highspot Privacy, Data Protection, and GDPR Compliance

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Nothing is more important than the success of our customers using the Highspot platform as well as the protection and privacy of both their data and the customers and prospects they engage with using Highspot.

While today represents an important milestone in consumer privacy and protection with the new GDPR (General Data Protection Regulation) legislation going into effect, Highspot has always made privacy a top priority and data protection is a key pillar of our values. With tens of thousands of sales reps in some of the world’s largest enterprise organizations using Highspot as their primary system of customer engagement, we take these issues very seriously.Continue reading article ›

SiriusDecisions 2018 Recap: Getting Serious About Sales Enablement Success

SiriusDecisions Summit 2018 recap

Nobody comes to Las Vegas hoping they’ll lose. In Vegas, you can’t help but aim to win — and win big. The same goes for sales. But unlike in Vegas, where the path to success is as simple as walking up to a blackjack table, winning in sales takes more time, more energy, and more strategy. That’s where sales enablement comes in.

Attending SiriusDecisions Summit 2018 last week in Las Vegas was extremely informative for those in the sales enablement function. Nearly every session that I attended discussed sales enablement in some regard—and the sessions that I am about to recap went a step further to show how successful sales enablement can lead to big sales and marketing wins.Continue reading article ›

Software Vendors Can’t Buy Customer Love

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There have been a lot of mergers, acquisitions, and consolidation activity in the sales and marketing tech arena in recent months — and the noise is only expected to increase. This brings more risk and uncertainty for customers and potential buyers in the market for SaaS software. Why? Because nearly 90% of all acquisitions fail, and it’s often the customers — not the vendors —  that become innocent victims, left short-changed and holding the bill.Continue reading article ›

Customer Love Fuels Record Growth

Sales enablement winning that companies love

At Highspot, our mission is to create breakthrough products that transform the way millions of people work. Our focus is to deliver exceptional customer experiences at every turn. How do we accomplish that? By building beautifully designed software with a spark of magic.

Why have companies like Amazon, Twitter, Snap, NVIDIA, Aetna, Workday, Twillio, Zendesk, and many more started a relationship with Highspot? Continue reading article ›

Seattle Startup Scene in 2018

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It comes as no surprise that jobs at technology giants like Amazon, Google, and Facebook have driven an influx of talent to the Pacific Northwest in the last decade. Subsequently, the hyper-growth of technology in the Seattle area has also created a hub for startups. The city is now home to more than 1,293 startups and GeekWire reports that Seattle has risen to the second-best tech city in the country.

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True Sales Readiness Brings Together Learning and Content

Readiness means sales training and content

Thanks to technology, sales is now a new game. Buyers have already researched your product (and the competition) and are much further down their purchasing process before they even meet your sales rep. In fact, 64.5% of sales reps have reported experiencing more complex sales processes. This means that your reps need sales readiness and training to be ready for more complex and advanced conversations in their meetings and demos.Continue reading article ›

Highspot Hot Shots: Ben Cotton, Sales Enablement Leader at HubSpot

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When sales enablement is evolving and growing as fast as it is, it’s helpful to hear how others approach it, and where sales enablement is going next. Today we begin a new blog series highlighting the expertise of “hot shots” of the sales enablement world. We asked questions of Ben Cotton, a thought leader who leads EMEA sales enablement for HubSpot out of Dublin, Ireland. He works at the intersection of sales and marketing and uses deal support, content, data and education to help HubSpot’s sales organization succeed. Ben is passionate about building sales and marketing alignment, as well as helping businesses create predictable recurring revenue.

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9 Things All Viral Content Has In Common

Viral Content

What brand and content marketer doesn’t yearn for some viral content? The ROI on viral content through free advertising and its expansive reach can be tremendous. You can’t guarantee any piece of content will go viral, but you can give it a fighting chance by incorporating these tactics and attributes commonly found in content that has made the leap.

Viral content…

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