In today’s market, pressure is high and performance is non-negotiable. Pipeline is harder to build. Buyers are harder to reach. And the margin for error? Nearly gone.
Many platforms promise speed and automation with AI. But speed without insight and direction just scales noise. And point solutions—even AI-powered ones—leave GTM teams drowning in disconnected data, unclear on what’s working, what’s not, and how to act with confidence.
Highspot is different.
With our Summer 2025 Launch, we’re introducing powerful innovations across the platform—all anchored by Highspot Nexus™, our unified AI and analytics engine. Nexus turns every GTM signal—spoken, shared, or shown—into role-based, real-time guidance. And now, with Highspot Agents, your teams don’t just get answers—they get execution. From Salesforce to Slack, Agents deliver the insights and actions that move deals, coach reps, and drive impact—right in the flow of work.
But that’s not all. This launch also brings major AI-powered advancements across Adaptive Learning, Skill Coaching, and Role Play—so your reps can ramp faster, build critical skills, and practice like it’s game day. Together, these capabilities give GTM leaders a single platform to scale what works, fix what doesn’t, and drive performance with precision.
This isn’t AI for activity. It’s AI for impact. And it’s changing how GTM teams train, execute, and win—at scale.
Smarter training, stronger reps: Adaptive Learning + Skill Coaching
Traditional training and coaching fall short when they’re generic, disconnected, or slow to adapt. Highspot changes the game—embedding skills directly into the platform to unlock AI-powered adaptive learning and personalized coaching that drives measurable growth.
Highspot Adaptive Learning, powered by Nexus™, tailors every learning experience based on real skill proficiency and knowledge gaps—so reps spend less time reviewing what they already know and more time mastering what moves the needle. Whether onboarding new hires or upleveling veterans, every path is purpose-built to accelerate impact.
New capabilities include:
- Personalized learning paths for individual learners, teams, or groups
- Skill-based and quiz-based exemptions to reduce redundant work
- Recommended training in the flow of work, based on skills needed to grow
- Course and Learning Path Scorecards to track progress, identify gaps, and refine training initiatives for greater impact
Highspot Adaptive Learning
When paired with Skill Coaching, adaptive learning turns everyday sales interactions into measurable growth—no disconnected tools, no extra admin, just progress where it counts.
Skill Coaching turns every manager into a multiplier. By combining AI-powered skill assessments with real-world activities, Highspot gives managers and reps a shared, 360° view of strengths, gaps, and next-best actions. The result: coaching that’s more focused, more effective, and grounded in what reps actually need.
New capabilities include:
- 360° Assessments that blend insights from real meetings, buyer feedback, and training for a holistic view of rep’s skills
- Enhanced Scorecards that track skill development alongside team performance and business outcomes
- Coaching Insights that surface patterns and focus managers where they’ll make the biggest impact
Unlike legacy systems or bolt-on coaching tools, Highspot delivers one unified experience—where training and coaching fuel each other, skill growth is continuous, and every action drives toward performance.
Together, Adaptive Learning and Skill Coaching – powered by Highspot Nexus™, help teams ramp faster, coach smarter, and deliver results that scale.
Highspot Skill Coaching
Role Play: Practice that builds confidence
Expanding the impact of AI-powered adaptive learning and skill coaching, we are excited to announce Highspot Role Play, designed to help reps build confidence—by simulating the real-world scenarios that matter most.
Built on Highspot Nexus™, Role Play simulates realistic, GTM-aligned scenarios like pitching to a new persona, handling objections, or delivering updated messaging. Reps get instant, AI-powered feedback aligned to your existing Skill Framework so practice is personalized, measurable, and directly tied to the way your team sells–no extra tools or manual reviews needed.
- Practice real selling moments – Simulate actual scenarios your reps will see to sharpen messaging, objection handling, and delivery.
- Get measurable, skill-based feedback – Assign role plays as part of learning paths, and track progress with AI-powered assessments on the skills most important to business success.
- Make practice part of your platform – Role Play lives alongside the content, training, and coaching in Highspot—so it’s built into how reps already work and deeply integrated with the rest of your go-to-market.
Existing Highspot customers can reach out to their customer success manager to learn more.
Highspot Role Play
Highspot Agents: AI that powers change and delivers impact.
Most AI tools offer speed—but without insights, speed becomes noise. Highspot Agents are different.
Built on Highspot Nexus™, these agents are tuned to your unique strategy, content, and workflows to deliver trusted, real-time guidance and execution—right in the flow of work.
Highspot Agents come in two powerful forms:
- Role-Based Agents for reps, marketers, and enablement leaders that act as embedded teammates—powering personalized answers, guidance, and actions tailored to their specific responsibilities
- Specialized Agents for use cases like deal coaching and sales play optimization —designed to drive action on your most critical initiatives
Highspot Agents
You can also:
- Get instant, context-aware answers with Ask Highspot
- Customize agents to drive specific elements of your GTM strategy
- Embed agents directly into the tools your teams already use–CRM, Slack, Outlook, and more
And today, we are also announcing support for model context protocol or MCP, which makes it easy to securely connect external AI capabilities to your Highspot environment.
This isn’t just assistance. It’s AI that understands your GTM motion and executes with precision.
More great innovations to help your teams move faster
Beyond AI, this Summer Launch delivers even more ways to streamline workflows, protect your brand, and scale your programs. Now generally available:
- Highspot in PowerPoint plugin: Edit, create, and save presentations directly from Microsoft PowerPoint—no more download-and-reupload headaches
- Allowlists: Share content securely with precise access controls, ensuring the right people see the right materials
- Insights Layer APIs: Let third-party systems query Highspot services directly—starting with Search and Instant Answers—to power smarter integrations and automation
From deep system integrations to frontline usability, these innovations make it easier for every GTM team to work faster, stay aligned, and drive more impact—without adding more tools or complexity.
Built to drive impact, not just activity
With Highspot Nexus™ at the core and innovations like Adaptive Learning, Skill Coaching, AI Role Play, and purpose-built Agents, the Summer Launch marks a new chapter in go-to-market performance. It’s not just smarter enablement—it’s AI unlocking the full potential of your people, helping every rep win and every program deliver measurable impact.
And we’re just getting started.
We’re doubling down on coaching automation, deal intelligence, agentic workflows, and outcome-driven analytics—advancing a future where AI doesn’t just support GTM teams, it helps them perform at their best, every day. This Summer Launch sets the foundation—Spark (October 7–9) will show you what’s next.
Join us to see it in action
Want a closer look at what’s new—and what’s next?
Register now for our Customer Roadmap Webinar on July 23 and go deeper into the innovations that are transforming how GTM teams train, execute, and win. Reserve your spot now →
