AI Role Play
Role Play by Highspot
Practice what you’ll actually say—AI-powered, real-world rehearsal that builds rep confidence.
Build confidence where it matters most
When sellers walk into high-stakes moments—calls, pricing discussions, objections—they need more than training. They need real practice that sticks.
Highspot Role Play, powered by Nexus, turns real GTM scenarios into guided practice—connected to your skill framework. Reps get consistent, actionable feedback across training, practice, and live meetings—so they build confidence, reinforce messaging, and improve where it matters most.
Train how you sell
From pricing objections to competitive launches, Role Play helps reps rehearse the conversations they’ll actually have—so they show up ready when it counts.
Real-world scenarios
Practice what reps actually say—customised for your talk tracks, personas, and GTM moments.
AI-powered feedback
Get instant scoring on tone, delivery, and confidence, so reps improve fast and managers coach smarter.
Consistent messaging
Reinforce talk tracks and positioning at scale with every rep, across every region.
Turn practice into performance
Role Play doesn’t just prepare reps—it shows who’s ready and what’s working. With built-in insights, you can tie skill-building to business outcomes.
Measure readiness
Track skill growth across role plays, training, and meetings—tied to your skill framework—so you can spot gaps, measure progress, and coach reps where it matters most.
Connect to outcomes
See how role play impacts win rates, ramp time, and rep effectiveness.
Optimise enablement
Refine programs and reinforce what’s working—by team, region, or GTM play.
Seamlessly integrate with all of your favorite tools
Extend the value of your tech stack and bring sales enablement directly into your learner’s workflows, with Highspot’s ecosystem of 100+ integrations.
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Build real-world experiences that drive performance
- Real-world, GTM-aligned role plays
- Instant AI feedback on delivery and tone
- Scenarios by persona, product, objection
- Skill tracking with rep-level insights
- Tied to your content, plays, and training
- Powered by Nexus, built into Highspot
Once we rolled out that just-in-time, integrated content into Salesforce, sellers immediately got it. The fact that Highspot put Instant Answers into Salesforce is a game-changer.
We showed reps how to use AI in Highspot to generate an automatic message that speaks to everything you’ve shared. That functionality makes us better, faster, and more efficient.
In this tool, you have that AI feedback, which will free up a lot of time for managers. That AI piece is really key to helping us long-term so we can do more and more coaching.
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