Conversation Intelligence Software
Coach With Real-World Conversations to Win More Deals
Conversational intelligence is just the start—accelerate impact with AI coaching.
Turn Sales Conversations into Actionable Insights
Drive high-performing sales teams and smarter go-to-market decisions with comprehensive insights into rep, team, and initiative performance. With Highspot, your sales team’s meetings help you see the big picture to focus on the highest-impact coaching opportunities.
Improve 1:1 Skill Coaching
Track rep behaviour across daily touchpoints, benchmark skills in every meeting, identify gaps, and use role-based scorecards to develop your front-line teams.
See the Big Picture
Pinpoint exactly where your team needs to improve—see top strengths and areas for development based on intelligence from real-world customer conversations.
Connect to Revenue Outcomes
Connect conversations to your highest-priority go-to-market initiatives to assess how they land with buyers and see where sellers can improve.
Accelerate Deals With Meeting Intelligence
With conversation intelligence, use meeting data to understand every sales interaction. Track how sales teams are driving your strategic priorities, reducing time spent on administrative tasks, and moving deals forward.
Understand Customers to Move Deals Forward Faster
Build deep knowledge around every customer interaction by analysing conversation topics, objections, and next steps. With AI, ask questions about any deal or meeting to quickly gain insight.
Boost Seller Expertise
Front-line sellers receive recommended actions, content, training, and sales plays tailored to each meeting so preparing is a breeze.
Coach Every Deal to Deliver Successful Outcomes
Maximise the impact of deal coaching. Help sales managers generate meeting feedback and ask anything about their team’s conversations to reveal potential blockers or assess performance.
Gain a Competitive Edge with 360° Assessments
Assess rep performance with a view across meetings, formal training, practice role play, and buyer feedback to create a culture of continuous improvement. Combining generative AI and a powerful conversation intelligence tool, Highspot empowers sales leaders to easily understand and optimise how their teams go to market.
Integrate Multiple Perspectives
With 360° assessments, sales leaders get a full picture of how reps engage with buyers, combining conversation intelligence with data from win/loss surveys, self assessments, and practice role play.
Accelerate Understanding With AI
Move beyond anecdotal feedback with conversation insights integrated with scorecards, and reports. Easily assess how your team performs, saving time with AI-automated and -assisted scoring.
Track Buyer Engagement
Combine rich conversation insights with your CRM integrations, email, content, and digital sales rooms to give your sales teams valuable engagement insights and full visibility into pipeline.
Unlock Conversation Gems to Close Deals Faster
Capture and Analyse Customer Behaviour
Extract the hidden insights you need to win business in the moments that count. Bring customer conversations and the tools to analyse them in one place.
Deliver Data-Driven Sales Coaching
Conversation intelligence functionality empowers sales managers to train new reps more effectively, identify top performers, and provide feedback that upskill sellers so they can win again and again.
Elevate Go-To-Market Execution
Gain deep revenue intelligence via real-time insights to uncover the ‘why’ behind team performance. In turn, enablement and sales leaders can identify growth opportunities and build a strong sales team that delivers.
In this tool, you have that AI feedback, which will free up a lot of time for managers. That AI piece is really key to helping us long-term so we can do more and more coaching.
Meeting Intelligence is a game-changer…it gives us the ability to holistically ensure [reps are] ready to be successful…Coaches now have the data to coach: they have the Scorecards, the information pulled together from Meeting Intelligence, and all the conversations that are happening.
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