Highspot Spark
Conference 2020
Spark a Bright Future for Enablement
At Highspot, we strive to deliver beautifully designed software with a spark of magic. Ready to experience that spark of magic live? Join the ranks of the brightest minds in sales enablement at the 2-day Highspot Spark 2020 customer conference. You’ll learn the best ways to enable your teams on Highspot, how to configure the product to suit your organization’s needs, and strengthen your sales enablement function as a whole.

Spark Inspiration
Highspot Spark 2020 is all about shaping your organization’s sales enablement future and having fun at the same time. Hear from a diverse line-up of speakers that will inspire, educate, and empower you to get the most from Highspot.

Spark Learning
Attend engaging workshops and brainstorming sessions to take your product skills and functional acumen to the next level. You’ll learn from some of the best sales enablement experts in the industry!

Spark Community
Join our community of Highspot customers and product experts who push the boundaries of sales enablement. Come ready to network and collaborate in a dynamic environment!

What You’ll Learn
From learning to build killer sales plays to earning that next promotion — we have you covered. Our 2-day virtual conference will be filled with interactive sessions to hone your skills in areas like:

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Content & Guidance
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Analytics
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Adoption
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Engagement
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Sales Enablement Journey
Who You’ll Meet
Sales, Marketing, and Enablement Leaders
Highspot Product Experts and Executives
Peers from Across the Enablement Community
Agenda
Choose your own adventure across the two days, with more than 24 engaging sessions and tons of roundtable discussions to get involved in. Attend sessions across 3 tracks — Spark Leadership, Spark Adoption, and Spark Productivity.
We will continue adding to our agenda up until the event. Don’t forget to check back for updates!
All times are in Pacific Time.
Our CEO charts the course for how enablement will become a primary growth engine for revenue teams worldwide. Robert will share a fresh perspective on our category’s evolution, unveil new Highspot capabilities, and show how, together, Highspot and our customers will create a bright future for enablement.
Choose one that interests you the most:
New to Highspot? This session is the perfect opportunity to dive in. Join others who were in your shoes not too long ago, with Highspot’s VP of Services, Gwen Sheridan, for a panel where customers will share their top tips for new Highspot users. Plus, we’ll show you exactly how to start accomplishing your enablement goals with advice on product, process, and driving successful change management for your new deployment.
Enablement teams are key in bridging the gap between sales and marketing. To do this successfully, they need feedback from sales usage and insights from pitching to develop a full understanding of what is working and what needs to be improved upon in their efforts. In this session, Jeff Fedro from FedEx Office will share tips on how combining sales feedback on content with sales analytics improves content immersion, thus driving more effective sales.
How should an enablement organization measure itself? How can a sales leader determine if her team is operating at the top of its game, or if there is room to improve? And if there is room to improve, how should we translate this observation into specific actions that the enablement team can drive? Hear answers to these questions and more from Highspot’s new VP Strategic Services.
Choose one that interests you the most:
Content planning and organization is critical to keeping reps engaged. Join this session for an introduction to content governance, where resident Highspot experts and our customers will discuss why it’s so important, share best practices from Highspot power users, and talk through the steps you’ll take in and outside of the Highspot platform. Maximize the value of your investment by maintaining a useful system — your reps will thank you!
The sales landscape changes often but never as dramatically as in the current environment. In this session, we will learn from GM Financial how its sales teams leveraged Highspot to drive conversations with dealer customers in an industry dependent on face-to-face interactions during a time when that was not possible.
Many companies struggle to translate their product capabilities into business-centric value propositions for their customers. Without this connection, it can be difficult to engage senior stakeholders and have value-based conversations with customers. In this session, we’ll share the secret sauce behind how we solved this challenge at Highspot and what we learned from the exercise of building a value framework.
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With many of our teams working from home, the importance of landing initiatives with your front-line and properly enabling them for success is critical. Sales plays are a tried and tested way of compiling critical activities, content, and guidance around your given initiative and centralizing that information into a consumable format for your reps. In this session, Highspot will guide you through how to create sales plays in Highspot using SmartPage™ technology.
Tired of reps sending one-off pieces of content with lackluster engagement? Join us for a lively session where we’ll discuss a scalable formula to increase rep adoption and customer engagement. You’ll come away with ideas for templates as well as ways to get sales leadership reviewing insights that really help drive adoption.
From onboarding and training to content and guidance, sales enablement can deliver a massive impact on revenue by driving the behaviors among revenue-generating teams that are necessary for effective buyer and customer interactions. However, their efforts will be fruitless without alignment with sales leaders on the outcomes they want to achieve. By understanding sales leaders’ top priorities, sales enablement professionals can design programs that turn strategy into action, and sales leaders can hold their teams accountable to those behaviors as a result.
Roll up your sleeves and learn how to equip your sales team with highly engaging customer experiences with Pitch Styles and Pitch Templates — scalable communication tools that reps can customize and track engagement on. Highspot product experts will be on deck to teach you how these two tools complement each other and how you can curate content and apply branding to make it simple for reps to share content with customers.
Enabling internal teams outside of sales on Highspot can make a huge impact on the way your other customer-facing teams collaborate, as well as on your customer’s overall experience with your product or service. Join us for tips and tricks on setting up an instance for your customer-facing teams, and the change management activities that help drive organic adoption and the expansion of usage within your organization.
With the mounting pressure of budgets and headcount, many enablement leaders are more focused than ever on making sure that the value they bring to the organization is indisputable. Hear from seasoned enablement leaders at SecurityScorecard, NVIDIA, and DocuSign about how they have become trusted partners to their revenue leaders and drive consistent business outcomes for their organizations.
Patty will share lessons learned from a historic tenure at Netflix, one in which she co-authored one of the most important company culture documents of modern times, “Netflix Culture: Freedom and Responsibility,” and how enablement leaders and practitioners alike can use radical honesty to build high-performing teams. This talk will be led by interviewer Dina Bass of Bloomberg News.
We are eager to walk you through our latest product updates — and we want to hear from you, too. Join Highspot’s product team for one of our online, interactive workshops where you’ll gain insight into our product roadmap and have the opportunity to contribute new ideas. We can’t wait to show you what we’re working on! Workshop times to come, and advance registration will be required.
Content planning and organization is critical to keeping reps engaged. Join this session for an introduction to content governance, where resident Highspot experts and our customers will discuss why it’s so important, share best practices from Highspot power users, and talk through the steps you’ll take inside and outside of the Highspot platform. Maximize the value of your investment by maintaining a useful system — your reps will thank you!
In this session, we’ll introduce you to the most important reports you’ll need in Highspot and share best practices for making the most of your data. You’ll learn which reports to use to answer key business questions and get a preview of what’s coming next on the analytics roadmap. This is a great session for those new to Highspot or diving into analytics for the first time.
Robert and Adam will share perspectives on the ongoing evolution of enablement, emerging industry trends, and lessons learned from their entrepreneurial experiences that can help guide individuals, teams, and leaders through uncertain times.
In this session, hear from a panel of sales training experts as they discuss their Highspot use cases and share best practices for rolling out effective training across your organization.
Enabling a global sales team can be a huge success with a little planning and forethought. Come listen to Jeff Leslie of DocuSign share the DocuSign story on how they implemented Highspot as a critical part of a new selling system. This system, set in a foundation of a globally consistent sales process and data, allows DocuSign to deliver prescriptive content to the right sellers at the right time, in context of their Salesforce Accounts and Opportunities. Jeff will also share their successful programs that continue to drive their global system and expanded use case adoption.
COVID-19 and the associated economic turmoil have created both challenges and opportunities for enablement teams. Hear from a panel of leaders at Rapid7, Optimizely, and Snap Inc. about how they are forging ahead to drive business impact despite a multitude of new obstacles.
Choose one that interests you the most:
Impactful sales training is critical to the success of your reps but is often viewed as a series of tasks to complete and not a continuous journey. Come and learn how Icertis uses Highspot to engage their reps throughout their sales onboarding process and beyond. By making Highspot an integral part of your new reps’ first experiences, you can drive adoption and increase participation in your training programs now and in the future.
Join Highspot’s own internal power users for a conversation as they reveal their pro tips and tricks for leveraging Highspot. Learn about how Highspot “drinks its own champagne” in this panel discussion with enablement, marketing, and services, and walk away with ideas on how to enhance your efforts by function with Highspot features and use cases you may not have known about.
Many of us are quickly realizing that our next sales kick-off will run through Zoom or the like. How can we recapture the energy and excitement of a traditional live event? Hear from leaders at SurveyMonkey and Icertis, as well as a seasoned enablement consultant, on how they have put on virtual training events that worked. The same techniques that lead to a great virtual event can help us push our organizations to evolve how we run ongoing trainings and even our eventual in-person SKOs. Let’s use this as an opportunity to sharpen our game!
Choose one that interests you the most:
In this session, we’ll introduce you to the most important reports you’ll need in Highspot and share best practices for making the most of your data. You’ll learn which reports to use to answer key business questions and get a preview of what’s coming next on the analytics roadmap. This is a great session for those new to Highspot or diving into analytics for the first time.
Effectively scaling your marketing team’s sales enablement efforts in a growing tech environment is critical to success, where you are constantly crunched for time and resources are limited. To enable your sales team to accelerate pipeline and efficiently close deals, businesses need a strong sales enablement strategy that scales with the growth of the company, provides feedback to guide the creation of relevant sales enablement assets, and empowers sales teams to be successful. But what do marketing teams need to take into account when it comes to developing and implementing a winning sales enablement strategy? Find out in this session.
Agile methodologies have been used in software development for a long time, and now other functions are beginning to find success with this re-imagined way of working. Join TD Ameritrade Institutional’s enablement team for tips and tricks on how they use Agile to tightly align with sales and fulfill their needs more efficiently. Increased accountability and ownership, better visibility into timelines and team capacity, and open communication go a long way in building trust and relationships between sales and enablement teams.
TD Ameritrade Institutional, Division of TD Ameritrade, Inc., member FINRA/SIPC.
Choose one that interests you the most:
A sales manager’s primary goal is to develop effective sales teams. With Highspot, sales leaders have access to an added layer of analytics that uncover behaviors that their top reps practice to outperform the pack. Learn how Julie Levine and Jason Kim, sales leaders at Highspot, leverage those insights for meaningful coaching opportunities that drive sales success.
Hear from Martina Ward, Marketing Operations Leader at Verizon Connect, on how her team relies on Highspot’s integration with Salesforce to track activity and engagement data, giving them a 360-degree view of the account and enabling them to curate content based on its unique characteristics.
Leadership is never easy, but the past six months have put unprecedented pressure on enablement leaders. The external environment is changing rapidly, leading to quick shifts in GTM strategies and rapid pivots by sales organizations. In some companies, this is set against a backdrop of budget pressure and layoffs. Executive Coach Karen Walker will frame a discussion with leaders from RingCentral and Monster about how they are guiding their teams during the storm.
This can’t-miss keynote will take Angela’s groundbreaking research into the power of grit, detailed in her wildly popular TED Talk and New York Times bestseller, and apply it to the current challenges and opportunities the enablement community faces.
We are eager to walk you through our latest product updates — and we want to hear from you, too. Join Highspot’s product team for one of our online, interactive workshops where you’ll gain insight into our product roadmap and have the opportunity to contribute new ideas. We can’t wait to show you what we’re working on! Workshop times to come, and advance registration will be required.
What Customers Are Saying
Spark [2019] has been such a great event and I have so many things I can take back to the office and implement immediately. The keynote speakers were engaging and informative, inspiring us to use Highspot in new, exciting ways.

The value I got out of Spark [2019] was (1) learning what’s coming next for the product, it’s always exciting to see where Highspot’s going; (2) I love meeting all the other customers. That is huge. I have so many business cards and can’t wait to contact them and see how we can work together on making it even better.

It’s so great to be in a room with people who are all doing the same thing you’re doing. And they’re coming at it from different company sizes so you get a ton of perspective. It’s inspiring to think you can do that too and apply it to your team.

The most valuable part of the Spark event for me was hearing how some companies that are scaling up their enablement teams are running into the same challenges that my team is running into and we try to solve for as we scale up and mature our sales enablement function.
